Return Policy


QualityGifts510 stands behind the quality of its products. Every item ordered from us comes with 30 days, 100% Satisfaction Guarantee. If for any reason there's an issue and you're unhappy with the product, please notify us within 30 days of the campaign ending by emailing and one of our talented customer service agents will be assisting you. 


Our return policy lasts for 30 days. If 30 days have gone by since you've received your purchase, unfortunately, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer without any notification to our customer support team, further instructions will be provided.


Late or Missing Refunds

If you haven’t received a refund yet, Please kindly please double-check the account that you have used when you purchase the items. It should appear in your bank within 5-10 business days starting from the day it was refunded. In case of prepayment via credit/debit cards, your money will be refunded automatically to your account within one to two billing cycles (one billing cycle is 1 month); depending on your bank's policy.

If you’ve done all of this and you still have not received your refund yet, please contact us at



We only replace items if they are found to be defective or damaged. If you need to exchange it for the same item, send us an email at and one of our talented customer service agents will assist you.



To return your product, you should email us at and one of our talented customer service agents will assist you.